Refund Policy
How to request a refund and what to expect when you are not satisfied with your purchase.
Eligibility
You may request a refund within 14 days of your initial purchase or renewal if you are not satisfied with the service. Refund requests are evaluated on a case-by-case basis. Subscription renewals may be refunded if the request is made within the refund window and you have not made significant use of the service beyond a trial level.
How to request a refund
Contact our support team via the contact form or email with your account email and the reason for your request. We will respond within a few business days. If your refund is approved, we will process it to the original payment method within 5–10 business days, depending on your payment provider.
Non-refundable cases
We may decline refunds if the request is outside the refund window, if there has been substantial use of the service (e.g., high usage of credits or API), or if we detect abuse or violation of our terms. One-time purchases (e.g., credit packs) may have different refund rules as stated at purchase.
Cancellation
You may cancel your subscription at any time from your account settings. Cancellation stops future charges but does not automatically refund past payments. Refunds for unused time are not guaranteed and are at our discretion where we offer them.
Questions? Contact us at Support.